Financial Assistance

At Carle, we believe that the cost of healthcare should not stop anyone from receiving necessary care. Our patients may be able to receive free or discounted care through one of our financial assistance programs.

Completing a financial assistance application will help Carle determine if you can receive free or discounted services.

Here Are Some General Guidelines About the Program:

  1. Eligibility is based on your household's adjusted gross income as reported on the prior year's Federal Tax Return and family size. If you are claimed as a dependent on another's Federal Tax Return, you will need to submit their Federal Tax Return as well.
  2. We will approve and apply discounts only after all third-party payments have been received.
  3. Before granting discounted care, we may ask you to apply for public assistance. Carle's Case Management department will be happy to help you fill out application forms. For more information on applying for federal assistance, please visit the Illinois Medicaid website.
  4. Discounts will extend for one year from the date of approval. To continue to receive financial assistance, a new application must be submitted yearly.
  5. These programs are open to new and existing patients who meet certain residency requirements.
  6. Uninsured hospital patients who meet certain requirements may qualify for an uninsured discount through Carle Health's Illinois Hospital Uninsured Patient Discount Program and your qualified hospital expenses may be limited to 20% of your annual gross income.
  7. Carle staff will review your application and if approved, match you with the assistance program that is best for you.
  8. Carle reserves the right to require patients to produce additional information in order to verify income and/or assets.

Before being granted discounted care, you may be asked to apply for public assistance insurance programs including Medicare and any medical assistance programs offered by the Illinois Department of Healthcare and Family Services for which you may be eligible. You may link to program descriptions and applications using these helpful links: Sign up for Medicare | SSA Medical Program | HFS (illinois.gov)

If you need assistance in filling out your application forms, please contact Carle Patient Financial Services at (888) 71-CARLE, (888) 712-2753 .

Eligible Services

Eligible Services are those services provided in accordance with the generally accepted standards of medical practice by one of the following Carle entities*:

Additional Providers

*Additional providers may provide services at a Carle location who are not participating under the CFAP. View complete listing of participating and non-participating providers.

Other Related Links

Submit an Application

You can apply for assistance by: